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  • Free shipping over $100

  • Free help & advice

  • Hassle-free returns

  • Open 5 days a week

Shipping policy

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At Oral Health Supply (OHS), we aim to deliver your dental supplies quickly and efficiently. Please review our Shipping Policy to understand our process, costs, and delivery expectations. This policy applies to all orders placed through our website or directly with our team.
1. Shipping Locations
  • OHS ships exclusively within the United States. We do not offer international shipping at this time.
  • Orders can be shipped to any valid address in the 50 states, including residential, commercial, or P.O. Box locations.
2. Shipping Costs
  • Free Shipping: All orders totaling $100 or more (before taxes) qualify for free standard shipping.
  • Orders Under $100: A flat shipping fee will be applied at checkout, based on your location and order weight. The exact cost will be displayed before you complete your purchase.
  • Additional fees may apply for expedited shipping options (see below).
3. Processing Time
  • Orders are typically processed within 1-2 business days (Monday through Friday, excluding U.S. federal holidays).
  • Orders placed after 2:00 PM EST may be processed the following business day.
  • Once processed, you will receive a confirmation email with tracking information.
4. Delivery Time
  • Standard Shipping: Delivery generally takes 3-7 business days from the date of shipment, depending on your location within the U.S.
  • Expedited Shipping: Options such as 1-2 day delivery are available at an additional cost. Contact Info@oralhealthsupply.com or select your preference at checkout for rates and availability.
  • Delivery times are estimates and not guaranteed, as they may be affected by carrier delays, weather, or other unforeseen circumstances.
5. Shipping Carriers
  • We partner with trusted carriers (e.g., USPS, UPS, FedEx) to ensure reliable delivery. The carrier used will depend on your location and order details.
6. Order Tracking
  • Once your order ships, you’ll receive a tracking number via email. Use this to monitor your shipment’s progress directly with the carrier.
7. Risk of Loss
  • Risk of loss transfers to you once the order is handed over to the shipping carrier. Please inspect your package upon arrival and report any issues (e.g., damage, missing items) to Info@oralhealthsupply.com within 7 days of delivery.
8. Shipping Restrictions
  • Some products (e.g., hazardous materials like certain chemicals or aerosols) may have shipping restrictions due to federal regulations. If applicable, this will be noted at checkout, and alternative arrangements may be required.
9. Incorrect Shipping Information
  • You are responsible for providing accurate shipping details. OHS is not liable for delays, lost packages, or additional costs due to incorrect or incomplete addresses.
  • If a package is returned to us due to an error in the shipping address, we will contact you to reship at your expense.
10. Questions or Issues
  • For shipping inquiries, delays, or assistance, email us at Info@oralhealthsupply.com. Please include your order number for faster service.
Thank you for choosing OHS! We’re committed to getting your dental supplies to you as efficiently as possible.
Oral Health Supply